Holiday Hustle: Maximizing Revenue through Conversational Commerce

Just in time for the seasonal surge in customer support needs, VXI teamed up with leaders from LG and Sprinklr to discuss how social media can generate revenue while delivering exceptional CX.

The holiday season is the perfect time to connect with your customers in new ways. Conversational commerce is like texting your favorite store — it makes shopping and support easy and personal while creating upselling opportunities. In this webinar, we’ll show you how to get started with this unique and exciting approach to customer service:

  • Understanding Conversational Commerce: Gain insights into the versatile role it plays, enhancing CX and boosting ROI on your social channels.
  • Crafting Your Strategy: Develop a compelling business case tailored to your brand
  • Talking Tech with Sprinklr: Explore the pivotal role of enabling technologies like Sprinklr in automating and accelerating your growth and social-selling strategies.
  • Blending AI and Live Agents: Learn to seamlessly integrate AI for high-converting customer experiences on social media.

Watch the webinar now and get your conversational commerce journey started!

What You’ll Learn

  • Where to Start: (or IF to start)
  • Social Listening: The ins and outs of conversational commerce
  • Compelling Business Cases: How to get everyone on board
  • Real-World Use Cases: Success stories from LG and more