Empowering a Global Payments Pioneer

From scaling operations across 67 new markets to enabling digital transformation with multilingual, multi-channel support, we’ve helped this FinTech pioneer navigate rapid growth and rising customer expectations. By leveraging advanced technologies like training simulators and data-driven insights, VXI has optimized performance and enhanced customer trust, driving results that speak for themselves — 507% growth in mobile payment volume and top rankings across all key metrics.  

At VXI, we don’t just deliver solutions; we create lasting partnerships that align with your goals. Whether it’s building operational excellence, managing seasonal volume surges, or transforming the customer journey, we’re here to help your business thrive in a competitive landscape. Let us show you how our expertise in customer experience and digital transformation can unlock new levels of growth for your business. 

What You’ll Learn

• Scalable growth and expansion: 67 new markets and 507% mobile payment adoption
• Digital transformation and efficiency: Proprietary tools reduced AHT by 30 seconds
• Excellence with low attrition: Sub-2% attrition rates while absorbing volume surges
• Customer-centric partnership: Prioritized cost-containment and continuous improvement