Transforming the Digital Sales Experience

LG has seen dramatic revenue growth on its ecommerce site. This webinar brings together LG and VXI leaders to reveal how they did it.

LG is known for its consumer electronics but historically saw success in its brick-and-mortar stores. In partnering with VXI, the company transformed its online sales strategy with new pilots, playbooks, and sales programs. This webinar lays out that partnership and reveals the immediate dividends. 

In this on-demand webinar, we will cover:

  1. How to launch direct sales programs 
  2. How VXI exceeded conversion rate goals
  3. How chat for sales drives revenue

What You’ll Learn

  • Chat sales operations: The role conversational commerce serves in retail
  • Future-state analysis: How VXI impacts hiring, recruiting, and training
  • VXI proprietary tools: How tools like TSIM and PPro empower sales agents
  • Results and value: 14% conversion rate and $2.6MM in the first 30 days